bd245 Privacy Policy

bd245 is a secure and reliable online gaming and betting platform operated for players in Bangladesh. We place the highest priority on our users' privacy and are always committed to protecting your personal information.

This privacy policy will inform you about what types of personal information bd245 collects, how that information is used, under what circumstances it may be shared with third parties, and what steps we take to protect your information.

Please read this policy carefully before using our website, mobile application, or any of our services. If you have any questions, please contact us through our 24/7 live chat support.

When registering an account on bd245 and using our services, we may collect the following types of information:

2.1 Information Provided Directly by You

• Full name and date of birth
• Email address and password
• Mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Financial information — bKash, Nagad, Rocket, or bank account number (for processing transactions)

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Your activity and gaming history on our platform
• Transaction history — records of deposits and withdrawals
• Login times and session duration
• Information collected through cookies and similar technologies

2.3 Information Received from Third Parties

In some cases, we may receive information from trusted third-party verification services for the purpose of identity verification or fraud prevention.

bd245 uses your personal information for the following purposes:

• To create, manage, and verify your account
• To process deposits (minimum ৳300) and withdrawals (minimum ৳500)
• To ensure platform security and prevent fraud
• To provide customer support and resolve issues
• To meet legal obligations and satisfy regulatory requirements
• To provide a personalised experience and send relevant promotional offers (based on your consent)
• To improve platform performance and develop new features
• To ensure responsible gaming and protect users

bd245 does not share your personal information with third parties as a matter of policy. However, information may be disclosed in the following limited circumstances:

4.1 Service Providers

We work with trusted third parties for payment processing, identity verification, and technical services. All such partners are contractually obligated to keep your information confidential and may only use it for the specified purpose.

4.2 Legal Requirements

If required to comply with a court order, government investigation, or any other legal obligation, bd245 may provide the necessary information to the relevant authorities.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user data may be transferred. You will be notified in advance in such cases.

4.4 With Your Consent

For any purpose other than those listed above, we will always obtain your explicit consent before sharing your information.

bd245 uses cookies and similar technologies to improve platform functionality and make the user experience smoother.

5.1 Types of Cookies

• Essential Cookies: Required for core platform functionality — such as maintaining login sessions and ensuring security.
• Functionality Cookies: Used to remember your preferences and settings, such as language selection.
• Analytics Cookies: Help us understand how the platform is being used and assist in improving the quality of our services.

5.2 Cookie Controls

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

bd245 uses industry-standard security technologies to protect your personal information. Our security measures include:

• SSL encryption — all data transfers are completed through encrypted connections
• Industry-standard firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• A least-privilege policy for employee access to data
• 24/7 monitoring to detect suspicious activity
• Passwords and sensitive data stored using hashing

While we make every effort to ensure the highest level of security, no digital system is entirely free of risk. In the event of a potential security breach, we will act quickly and notify affected users.

As a registered user of bd245, you have the following rights:

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will fulfil this request within a reasonable time.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected or updated.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or regulatory requirements.

7.4 Right to Restrict Processing

You may request that the processing of your information be restricted in certain circumstances.

7.5 Right to Object

You may object at any time to your information being used for marketing purposes. We will take immediate action in such cases.

bd245 does not retain your personal information for longer than necessary. The retention period is determined based on the following:

• Duration of active account — information is retained while the account remains active
• Legal obligations — records of financial transactions must be kept for a specified period as required by law
• Dispute resolution — if a dispute is ongoing, the relevant information is retained until it is resolved
• After account closure — limited information may be retained for a specified period for security and fraud prevention purposes

When information is no longer needed, it is securely deleted or anonymised.

bd245 is operated for individuals aged 21 and above only. We do not knowingly collect information from any minor.

An age verification process is followed at the time of account registration. If we become aware that information from a minor has been collected inadvertently, we will immediately delete that information and close the relevant account.

If you believe a minor has created an account on our platform, please notify our support team immediately.

bd245 may review and update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notice of the changes will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will be changed

If you continue to use the platform after changes have been made, you will be considered to have accepted the terms of the updated policy. We therefore encourage you to visit this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

• Live Chat: 24/7 live chat support in Bengali
• Email: [email protected]

Our privacy team generally aims to respond to your request within 48 business hours. For urgent matters, please contact us directly through live chat.